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Realistic Customer Service


Customer Service Essentials for Front Liners

Customer Service Workshop

Handling Difficult Customers & Winning Them Over

Telephony Skills for Receptionists

Call Centre Strategies & Operational Success

Call Coaching for Call Centre Employees

Customer Relationship Management

 English for Customer Service

Winning Them Over

Managing Customers in 2017

Complaints Handling Strategies

Should you wish to arrange for a public or in-house training for any of these courses, feel free to contact us!

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