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Realistic Customer Service

 

Customer Service Essentials for Front Liners

Customer Service Workshop

Handling Difficult Customers & Winning Them Over

Telephony Skills for Receptionists

Call Centre Strategies & Operational Success

Call Coaching for Call Centre Employees

Customer Relationship Management

 English for Customer Service

Winning Them Over

Managing Customers in 2017

Complaints Handling Strategies

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Should you wish to arrange for a public or in-house training for any of these courses, feel free to contact us!

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